Resources - QI

“Improving quality is about making health care safe, effective, patient-centred, timely, efficient and equitable. In the history of the NHS, there has never been a greater focus on improving the quality of health services.” The Health Foundation

Quality improvement (QI) is a key part of improving services for patients in healthcare. Audit can help begin the journey in improving patient services giving healthcare workers a starting point. Fundamental to QI is using the model for improvement from the Institute for Health Improvement (IHI).

  • What are we trying to accomplish?
  • How will we know a change is an improvement?
  • What change can we make that will result in improvement?

We need to define our aim, design changes and measure those changes. We use small cycles of change with continuous measurement these are called PDSA (Plan, Do, Study, Act) cycles. Measuring outcome with high quality simple data is key to improving services. We do this using run-charts. Here we provide you with some easily accessible resources on QI to start you on your journey. A good overview video on YouTube on QI :Quality improvement in healthcare

Online resources to learn about QI:


Ideas for QI projects

Quality improvement resource book produced by RCOA. Replaces the audit recipes book.


Supporting QI work

  • Health foundation
  • Health improvement Scotland
  • The Q network. Q stands for quality. Q is an initiative connecting people with improvement expertise across the UK. Here you can find Q fellows in your region who have the skills, knowledge and expertise in QI. Contact Q fellows in your region to help with your project. Go to the reading room for more support on QI methods. You can find more information at:
  • Help with working through your QI project - Produced by the West of England Academy/West of England AHSN. A framework to structure and plan the phases of a ‘typical’ improvement project – offering common methods, tools and resources for each phase.

Publications with QI focus